WORKPLACE INFLUENCE TRAINING

Positive Power & Influence®

Build trust, adapt your influence approach, and gain commitment across complex workplace situations.

Positive Power & Influence® is a practical workplace influence methodology that helps professionals balance direction and participation, strengthen relationships, and create commitment across teams, projects, and organizational initiatives.

PRACTICAL • ADAPTABLE • WORKPLACE-FOCUSED

Used across leadership, stakeholder, project, and
organizational change environments.

Why Influence Matters

Success in today’s workplace depends on more than expertise or authority. Professionals must influence across teams, functions, and organizational boundaries where formal authority alone is rarely enough to gain commitment.

Positive Power & Influence® provides a practical framework for choosing influence behaviors that fit the situation, the people involved, and the outcome required.

Build Trust

Strengthen the credibility and relationships needed for productive cooperation.

Gain Commitment

Move beyond agreement by creating genuine ownership and support.

Improve Communication

Use clear messages, meaningful questions, and productive workplace conversations.

Move Work Forward

Turn ideas and recommendations into supported decisions and coordinated action.

THE INFLUENCE MODEL

Balance Direction and Participation with Push and Pull

Positive Power & Influence® uses two complementary approaches. Push behaviors provide clarity, direction, and recommendations. Pull behaviors encourage understanding, participation, and ownership. Effective influence depends on knowing when to use each approach and how to balance them.

Push: Provide Direction

Use Push behaviors when people need clarity, evidence, recommendations, or decisive movement.

STATE EXPECTATIONS
PRESENT IDEAS
PROVIDE REASONING
RECOMMEND ACTION

Pull: Build Participation

Use Pull behaviors when understanding, involvement, perspective, or ownership is essential.

ASK QUESTIONS
LISTEN ACTIVELY
EXPLORE PERSPECTIVES
BUILD OWNERSHIP

Neither approach is inherently better. Effective influencers select and combine behaviors based on the situation, relationship, and desired outcome.

FOUR OBSERVABLE BEHAVIORS

Four Core Influence Behaviors

Assertiveness and Reasoning strengthen the Push approach. Inquiry and Empathy strengthen the Pull approach. Together, the four behaviors give professionals a practical repertoire they can adapt to different workplace situations.

Assertiveness

Express expectations, boundaries, positions, and requests clearly and confidently.

· Clarify expectations
· State positions directly
· Make clear requests
· Support accountability

Reasoning

Use relevant information and logical connections to increase understanding and support decisions.

· Present evidence
· Explain rationale
· Connect ideas to priorities
· Strengthen recommendations

Inquiry

Use purposeful questions and attentive listening to understand priorities, concerns, and perspectives.

· Ask meaningful questions
· Gather insight
· Surface concerns
· Encourage participation

Empathy

Demonstrate understanding and acknowledge perspectives to strengthen trust and working relationships.

· Recognize perspectives
· Acknowledge concerns
· Build trust
· Reduce defensiveness

THE DIFFERENCE IS ADAPTABILITY

Choose the Behavior the Situation Requires

Effective influence is not about relying on one preferred style. Some situations require greater clarity, direction, and reasoning. Others require inquiry, empathy, and participation to build understanding and ownership.

Positive Power & Influence® helps professionals expand their behavioral repertoire and choose an approach that fits the situation, the people involved, and the outcome required.

KEY PRINCIPLE: Effective influence depends on selecting and combining behaviors with intention, not applying the same approach every time.

Could Positive Power & Influence® Address Your Organization’s Challenges?

Talk with APRENDA about the stakeholder, leadership, collaboration, or change situations your people need to navigate.

THE APRENDA WORKPLACE APPLICATION PROCESS

How Learning Transfers to the Workplace

Positive Power & Influence® combines practical experience, focused learning, workplace application, and reinforcement to help participants turn influence capabilities into consistent workplace behaviors.

1

Experience

Work through realistic business situations connected to current organizational priorities and workplace challenges.

2

Learn

Develop practical influence principles, communication approaches, and relationship-building capabilities.

3

Apply

Use new skills in real stakeholder, leadership, collaboration, and change situations.

4

Reinforce

Strengthen new behaviors through feedback, reflection, action planning, and continued workplace practice.

Supported through practice, feedback, action planning, and continued workplace application.

POSITIVE POWER & INFLUENCE® IN PRACTICE

See Positive Power &
Influence® in Action

Learn how a global organization used Positive Power & Influence® to strengthen stakeholder alignment, improve collaboration across functions, enhance communication effectiveness, and build commitment around strategic priorities.

The case study illustrates how influence skills can support leadership, stakeholder management, and organizational change initiatives.

Reported Outcomes

Stronger Stakeholder Alignment

Improved Strategic Buy-In

Enhanced Cross-Functional Collaboration

Greater Confidence Influencing Without Authority

WHY ORGANIZATIONS CHOOSE THE METHODOLOGY

Why Organizations Choose Positive Power & Influence®

Organizations choose Positive Power & Influence® when professionals need more than communication tips. The methodology provides observable behaviors that can be practiced, adapted, and applied to real stakeholder, leadership, project, and change situations.

Practical and Observable

Focuses on behaviors participants can recognize, practice, and apply.

Adaptable to the Situation

Helps professionals choose an approach based on the people, context, and desired outcome.

Connected to Real Work

Uses relevant workplace situations, relationships, and organizational priorities.

Designed to Build Commitment

Supports voluntary engagement and ownership rather than compliance alone.


PROGRAM DELIVERY

Flexible Delivery Aligned With Organizational Priorities

Positive Power & Influence® can be delivered in person, virtually, or through a blended approach. APRENDA works with organizations to align examples, application activities, and reinforcement with participant needs and business priorities.

Delivery Options

In-person
Virtual
Blended

Relevant Audiences

Leaders and managers
Project and program professionals
Change and transformation teams
Stakeholder-facing professionals
Cross-functional teams

Organizational Alignment

Business priorities
Participant needs
Workplace situations
Application planning
Reinforcement options

Adapted to organizational context while maintaining the integrity of the methodology.

COMMON QUESTIONS

Common Questions About Positive Power & Influence®

Explore common questions about the methodology, program delivery, organizational alignment, workplace application, and evaluation.

Positive Power & Influence® is a practical workplace influence methodology that helps professionals choose and apply behaviors suited to the situation, the people involved, and the outcome required. It is designed to strengthen trust, communication, alignment, and commitment across organizational boundaries.

Traditional leadership training often covers broad management and leadership responsibilities. Positive Power & Influence® focuses specifically on observable influence behaviors that participants can practice, adapt, and apply in real stakeholder, project, leadership, and change situations.

Push behaviors provide clarity, direction, reasoning, and recommendations. Pull behaviors build understanding, participation, and ownership through inquiry, listening, and empathy. Effective influencers select and combine both approaches according to the situation and desired outcome.

The program is relevant for leaders and managers, project and program professionals, change and transformation teams, stakeholder-facing professionals, and cross-functional teams that need to build support and move work forward across organizational boundaries.

Yes. APRENDA can align examples, application activities, and reinforcement with participant needs, workplace situations, and business priorities while maintaining the integrity of the Positive Power & Influence® methodology.

Positive Power & Influence® can be delivered in person, virtually, or through a blended approach. The delivery format can be selected according to participant needs, organizational context, and application priorities.

The program connects learning to relevant workplace situations through practice, feedback, reflection, action planning, and continued application. Participants can use the behaviors in real stakeholder, leadership, collaboration, project, and change situations.

Organizations can evaluate success using criteria aligned with the program’s objectives, such as participant feedback, observed behavior change, workplace application, action-plan progress, and relevant stakeholder or business indicators. The evaluation approach should be defined with the organization before delivery.

RELATED RESOURCES

Related Positive Power & Influence® Resources

Explore practical resources for applying influence, building stakeholder commitment, and strengthening engagement across complex workplace situations.

BUILD INFLUENCE • CREATE COMMITMENT • MOVE PRIORITIES FORWARD

Bring Positive Power & Influence® to Your Organization

Help leaders and professionals adapt their influence approach, strengthen stakeholder relationships, and create commitment around important organizational priorities.