Positive Power & Influence®
Build trust, gain commitment, and influence outcomes through a practical behavioral influence methodology.
Positive Power & Influence® helps professionals develop the communication, accountability and influence skills needed to build stronger relationships, overcome resistance and achieve meaningful workplace results.
Built on proven behavioral learning principles, the program provides practical tools that can be applied immediately across teams, projects, customer interactions and organizational initiatives.
Why Influence Matters
Success in today’s workplace depends on more than expertise or authority. Professionals must be able to build trust, gain commitment and influence outcomes across teams, functions and stakeholder groups.
Positive Power & Influence® provides practical tools that help individuals navigate resistance, strengthen relationships and achieve results through positive influence.
Build Trust
Stronger relationships create a foundation for cooperation, collaboration and long-term success.
Gain Commitment
Move beyond compliance by creating genuine engagement and ownership.
Improve Communication
Influence begins with meaningful conversations that create understanding and alignment.
Influence Results
Apply influence skills that help turn ideas, initiatives and objectives into action.
The ability to influence effectively has become one of the most important workplace skills. Positive Power & Influence® helps professionals achieve results while strengthening relationships, increasing accountability and encouraging collaboration.
Many workplace influence challenges involve managing stakeholders with different priorities, expectations and levels of influence. Explore our Stakeholder Management Training to develop practical stakeholder engagement and alignment strategies.
The Push and Pull Influence Model
Positive Power & Influence® is built around two complementary approaches to influence: Push and Pull.
Effective influencers understand when to provide direction and when to build engagement. The ability to balance these approaches helps create stronger relationships, greater commitment and better results.
PUSH Behaviors
Push behaviors are most effective when direction, clarity and decisive action are needed. They help communicate ideas, provide recommendations and move initiatives forward.
PRESENT IDEAS
PROVIDE INFORMATION
OFFER RECOMMENDATIONS
DRIVE ACTION
PULL Behaviors
Pull behaviors are most effective when understanding, commitment and collaboration are required. They help build ownership, encourage participation and strengthen relationships.
ASK QUESTIONS
LISTEN ACTIVELY
EXPLORE PERSPECTIVES
BUILD OWNERSHIP
The most effective influencers are not those who rely exclusively on Push or Pull behaviors. They are those who can adapt their approach to the needs of the situation, the individual and the desired outcome.
Adaptability is the key to sustainable influence.
The Four Core Influence Behaviors
Positive Power & Influence® helps participants develop four essential influence behaviors that work together to build trust, strengthen relationships and achieve results.
The most effective professionals know how to apply each behavior appropriately depending on the situation, the individual and the desired outcome.
Assertiveness
Assertiveness helps professionals communicate ideas, expectations and recommendations with confidence and clarity. It allows individuals to express their position while maintaining respect for others.
Communicate expectations clearly
Express ideas with confidence
Provide direction when needed
Support accountability
Reasoning
Reasoning strengthens influence by supporting ideas and recommendations with facts, logic and evidence. Strong reasoning helps create credibility and encourages informed decision-making.
Build credibility
Support decisions with evidence
Increase understanding
Strengthen recommendations
Inquiry
Inquiry helps professionals explore perspectives, gather information and encourage participation. Asking effective questions creates understanding and strengthens commitment.
Encourage engagement
Gather insight
Increase participation
Promote collaboration
Empathy
Empathy helps professionals understand perspectives, demonstrate respect and build stronger relationships. It creates trust and improves the quality of workplace interactions.
Build trust
Strengthen relationships
Improve understanding
Reduce resistance
The power of the model lies in its balance. Assertiveness and Reasoning support effective Push behaviors, while Inquiry and Empathy strengthen Pull behaviors. Together, they create a flexible and adaptable influence approach.
Why Adaptability Matters
Influence is not about using a single approach in every situation.
Different people, conversations and business challenges require different influence strategies. The ability to adapt your behavior is what transforms influence from a communication skill into a business advantage.
Positive Power & Influence® helps participants recognize when to use Push behaviors to provide direction and when to use Pull behaviors to build understanding, ownership and commitment.
By developing adaptability, professionals become more effective communicators, stronger collaborators and more successful influencers across a wide range of workplace situations.
The most effective professionals do not rely on a single influence style. They adapt their approach to create trust, gain commitment and achieve results while strengthening relationships.

APPLICATIONS ACROSS THE WORKPLACE
Positive Power & Influence® can be applied across a wide range of workplace situations where collaboration, communication and influence are essential. Professionals responsible for stakeholder engagement, project delivery and organisational change often benefit from structured Stakeholder Management Training.
Leadership
Lead teams with greater clarity, accountability and commitment.
Change Management
Gain support and reduce resistance during organizational change.
Project Management
Influence outcomes and build cooperation across teams and stakeholders.
Sales
Build trust, strengthen relationships and improve customer engagement.
Customer Service
Improve communication, problem solving and customer satisfaction.
Cross-Functional Teams
Increase collaboration and alignment across departments and functions.
Positive Power & Influence® helps professionals adapt their influence approach to different workplace challenges while strengthening communication, accountability and collaboration.
Senior leaders often apply the Positive Power & Influence® Framework to strengthen executive presence, align stakeholders, influence strategic decisions, and build commitment for organizational priorities.
A Proven Adult Learning Methodology
Positive Power & Influence® is built on proven adult learning principles designed to help participants translate new skills into everyday workplace behaviors.
Rather than relying on passive instruction, the program combines experience, reflection, learning and application to create meaningful and lasting change.
Experience
Reflect
Learn
Apply
Discover why organizations worldwide continue to partner with APRENDA for leadership development, influence training, and organizational performance improvement.
Frequently Asked Questions
Everything you need to know about Positive Power & Influence®.
Bring Positive Power & Influence® to Your Organization
Help your teams build stronger relationships, improve communication, increase accountability and achieve better business results through a practical and proven influence methodology.
Whether your focus is leadership, change management, project delivery, customer relationships or cross-functional collaboration, Positive Power & Influence® provides practical tools that participants can immediately apply in the workplace.
Used to support communication, collaboration, accountability and workplace performance across organizations and teams.
