THE INFLUENCE MODEL®

How the Influence Model Works

Understand how different influence styles shape communication, collaboration and workplace results.
The Influence Model® helps professionals adapt their approach to different people, situations and objectives while strengthening relationships and improving outcomes

Why Influence Becomes Difficult

Many professionals rely too heavily on one communication style. Some push too hard. Others avoid tension and struggle to express expectations clearly. Both approaches create friction, misunderstanding and resistance. Effective influence requires flexibility.
Most professionals are not trained to adapt their influence approach, which is why these patterns repeat across organizations.

Positive Influence Balances Results and Relationships

the core idea

The Positive Power & Influence® Model is based on a simple but powerful principle: effective influence achieves objectives while maintaining strong working relationships. In other words, it is not about choosing between results and relationships, but about achieving both — consistently.
To make this possible, the model helps professionals recognize how their behavior affects others and understand how to adapt more effectively in different situations. By developing this awareness and flexibility, individuals can align their actions with both performance goals and relational impact, turning influence into a consistent and sustainable capability.

Two Fundamental Influence Approaches

PUSH

Push styles move situations forward through clarity, direction and positive assertiveness.

Asserting
Persuading

Clarity
Decisiveness
Focus
Direction

Resistance
Tension
Reduced collaboration

PULL

Pull styles build engagement, alignment and trust through collaboration and listening

Bridging
Attracting

Collaboration
Engagement
Openness
Trust

Lack of direction
Avoidance
Slow decisions

Pull and Push, both are necessary. The challenge is knowing when to apply each.

The Most Effective Influencers Adapt Their Style

The most effective professionals do not rely on instinct alone. They adapt deliberately.

Different people and situations require different influence approaches.

The Positive Power & Influence® Model helps professionals move between Push and Pull styles depending on:

  • the objective
  • the level of resistance
  • the relationship
  • the business context

The ability to adapt one’s influence style to the situation is one of the foundations of effective workplace influence.

The Four Influence Styles

The model translates into four practical influence styles that can be applied in real situations:

Asserting

Using clarity and directness to move action forward

Persuading

Using logic and reasoning to influence decisions

Bridging

Building understanding and common ground

Attracting

Creating engagement through authenticity and inspiration

Designed for Real Organizational Situations

The model is designed for real-work application, not theoretical understanding

  • Leadership communication
  • Influencing without authority
  • Difficult conversations
  • Conflict navigation
  • Stakeholder alignment
  • Cross-functional collaboration
  • Change initiatives

How Participants Develop Influence Skills

Participants learn to apply the model through a structured progression:

Assess

Identify current influence patterns and challenges.

Learn

Understand the Positive Power and Influence® Model and influence styles.

Practice

Apply the model through experiential exercises and feedback.

Apply

Transfer learning directly into workplace situations.

Develop More Effective Influence Skills

Help your teams strengthen communication, collaboration and leadership effectiveness through practical influence training.

See how our training can be applied in your organization: